Privacy Policy

Mulov
Last Updated: [Insert Date]

1. Introduction

Mulov (“Mulov”, “we”, “our”, or “the Platform”) respects your privacy and is committed to protecting the personal and professional information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use Mulov.

By using Mulov, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name or stage name
  • Email address
  • Username
  • Account credentials

2.2 Professional and Editorial Information

  • IPI / CAE numbers
  • Publisher or editor information
  • Creative roles and credits
  • Professional contact information
  • Metadata associated with musical works

2.3 Technical and Usage Information

  • IP address
  • Device type and operating system
  • Browser type
  • Log files
  • Cookies and similar tracking technologies

3. How We Use Your Information

Mulov uses collected information to:

  • Create and manage user accounts
  • Enable collaboration and splitsheet creation
  • Auto-populate professional metadata within the platform
  • Provide customer support
  • Improve platform performance and user experience
  • Comply with legal obligations

Mulov does not sell personal information.

4. Metadata and Cross-Referenced Information

Mulov allows users to store professional metadata that may be reused and auto-populated across the platform when a username is referenced.

By providing this information, you expressly authorize Mulov to:

  • Store and reuse your metadata within Mulov
  • Display your metadata to authorized users for collaboration purposes
  • Include your metadata in splitsheets and related documentation

Mulov does not verify the accuracy of metadata and is not responsible for errors, omissions, or disputes arising from its use. Responsibility for metadata accuracy remains solely with the user.

5. Legal Basis for Processing (U.S. & International Users)

Mulov processes personal and professional data based on:

  • User consent
  • Performance of a contract (providing platform services)
  • Legitimate business interests
  • Compliance with legal obligations

6. Data Sharing and Third-Party Services

Mulov may share information with third-party service providers strictly as necessary to operate the platform, including:

  • Stripe (payment processing)
  • PayPal (payment processing)
  • Hosting and infrastructure providers

These third parties operate under their own privacy policies. Mulov is not responsible for their data handling practices.

Mulov does not share or sell user data to advertisers or data brokers.

7. Cookies and Tracking Technologies

Mulov may use cookies and similar technologies to:

  • Maintain session security
  • Analyze platform usage
  • Improve functionality

You may manage cookie preferences through your browser settings.

8. Data Retention

Mulov retains personal and professional information only for as long as necessary to:

  • Provide services
  • Maintain contractual records
  • Comply with legal and regulatory requirements

Splitsheets and signed agreements may be retained indefinitely to preserve contractual integrity.

9. Data Security

Mulov implements reasonable administrative, technical, and organizational measures to protect user information, including encryption, access controls, and monitoring.

No method of transmission or storage is completely secure. Mulov does not guarantee absolute security.

10. User Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data export
  • Request deletion of your account and data

Certain information may not be deleted if required to preserve signed agreements, comply with legal obligations, or protect the rights of other users.

11. California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Opt out of the sale of personal information

Mulov does not sell personal information.

Requests may be submitted through the contact information provided below.

12. International Users

If you access Mulov from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Children’s Privacy

Mulov is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

Mulov may update this Privacy Policy from time to time. Changes will be effective upon posting on the platform. Continued use of Mulov constitutes acceptance of the updated policy.

15. Contact Information

If you have questions or requests regarding this Privacy Policy, you may contact us at:

Email: legal@mulov.com
Company: Mulov